Support Policy Page

Support Policy for BBrandShop.com

At BBrandShop.com, customer satisfaction is a top priority. We aim to provide a seamless and hassle-free shopping experience. However, please note that we operate with a No Return Policy for all products purchased on our platform. 

Customer Support:

-Pre-Purchase Assistance: If you have any questions about a product before making a purchase, feel free to contact our support team. We will assist you in understanding product details, specifications, and availability.

-Order Issues: If you encounter any issues with your order, such as incorrect or damaged products, please reach out to our support team immediately within 48 hours of delivery. We will work with the seller to resolve any issues to the best of our ability, as per the seller's policies.

No Returns or Exchanges:

-Final Sale Policy: All purchases are final, and we do not accept returns or exchanges after the product has been delivered.

- Defective or Damaged Products: If a product is delivered damaged or defective, please contact the seller directly for assistance. The seller is responsible for resolving issues related to product quality.

- Refunds: We do not process refunds for any products, including defective or damaged items. In case of a defect, the seller may offer a replacement or fix the issue as per their discretion.

Contacting Support:

For any queries or assistance, you can reach our support team:

- Email: [email protected]

- Phone: +971 564679077 (Dubai)

- Phone: +91 82810 61505 (India)

By shopping with BBrandShop.com, you acknowledge and agree to this No Return Policy and understand that support will be provided based on the above terms.